For service businesses
Practical AI and workflow systems for service businesses with messy operations.
Botworks helps service operators decide where AI can save time, where automation can remove handoffs, and where custom software should replace the work still living in memory.
Where this fits
Back-office paperwork
Rebate filings, permit packets, renewal forms, compliance steps, and other work where staff retype data that already exists somewhere else.
Field-to-office handoffs
Visits, photos, notes, issues, estimates, and customer follow-ups that start in the field and need to land cleanly in the office.
One view of the day
Work queues, dispatch surfaces, supervisor review pages, and internal tools that pull context out of texts, spreadsheets, and disconnected apps.
HVAC contractor
Rebate paperwork became a one-button office workflow.
A weekly paperwork drag became a durable workflow system the office manager can run from one job number.
Commercial landscaping
Scattered field notes became operational follow-through.
Account managers capture visits on their phones; supervisors get one structured place to review, translate, and route the work.
How it starts
One workflow proves the relationship.
The first fix should be small enough to ship quickly and important enough that the team notices when it works. It may be an AI workflow, an automation, or a small internal app. From there, the next bottleneck is easier to see: another handoff, another portal, another spreadsheet, another place where the business depends on one person remembering the system.
Know where the work gets stuck?
Tell me which workflow eats time in the office or field. I'll help sort whether AI, automation, or a first build is the right move.